Reframing and Its Uses
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ebook format at Amazon.com
Ten additional ebook retailers. (Apple, Kobo, Everland, Thalia, Smashwords, Indigo, Angus & Robertson, Mondadori, Vivlio, Palace Marketplace.) This book discusses the mediation and dispute/conflict resolution tool, called "reframing." The scope of this book is limited to the technique of rephrasing statements and concepts in order to advance the goal of reaching an agreement and resolving conflicts and disputes. The book will review six reasons for using the reframing tool and provide relevant examples for its use.
The book was originally published as an article the American Arbitration Association’s Dispute Resolution Journal, November 2002 - January 2003. Later, it was published in the AAA Handbook on Mediation, 2nd Edition, Chapter 36, 2010 and, later, in the Juris' Dispute Resolution Journal (On-Line) - Vol. 57, No. 4.
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